Resume
Eric Lindholm - Minneapolis, MN - (763)-221-2295 - Eric@EricLindholm.Biz
The Work History You Care About
Mojo Solo - Minneapolis, MN - Aug 2021 - Present
Client Success Manager - Nov 2023 - Present
● Working closely with client SMEs to develop understanding and facilitate successful project releases.
● Coordinating interdisciplinary and international teams to ensure on-time delivery of assets.
● Providing training resources and customer support to clients using our proprietary online services.
● Writing and editing sales, training, and informational copy for clients including U.S. Bank, Thomson Reuters, and Hormel.
Content Manager - Aug 2022 - Nov 2023
● Writing compelling, creative, and professional copy for video scripts, print materials, web pages, and internal communication.
● Overseeing the use and deployment of Mojo Solo copy across all deliverables, including video, graphic design, and print assets.
● Collaborating with and managing an interdisciplinary team of designers, producers, and developers to ensure project completion.
● Working directly with client SMEs to develop an in-depth understanding of their field, intent, and direction before content creation.
Content Writer - Aug 2021 - Aug 2022
● Wrote compelling, creative, and professional copy for video scripts, print materials, web pages, and internal communication.
● Managed, maintained, and supported clients within our MyBenefitsApp suite of employee benefits site creation tools.
● Collaborated with designers, producers, and editors to quickly turn around projects in a timely manner.
Associate Producer - QCTV, Champlin, MN - Jun 2021 - Jan 2022
● Coordinated with the crew of QCTV to set up camera and production equipment for on-site live broadcasting.
● Operated cameras to film local sporting events, community activities, city council meetings, etc.
● Collaborated with directors and other producers to execute professional and well-composed coverage of local events.
Quotacy - Minneapolis, MN - Jun 2016 - Mar 2021
Licensed life insurance agent - Feb 2020 - Mar 2021
● Advised leads by phone, text, and email to assess their needs, guide them through the application process, and act as a representative of over 25 life insurance carriers across all 50 states + DC.
● Worked with senior leadership, agents, and assistants to develop and refine our company's sales processes and messaging, and played an active role in training new assistants and agents.
● Collaborated across departments to continue producing and editing regular installments of our life insurance video series: Q&A Fridays.
Marketing Coordinator - NOV 2016 - Feb 2020
● Filmed, edited, and produced 2-3 videos per week for the Quotacy Youtube channel.
● Wrote 1-2 blog posts weekly to inform and engage potential customers.
● Produced and edited Real Life, Quotacy’s podcast, alongside Chuck Anderson.
● Project management via the Agile framework.
● Designed and generated content for Quotacy's monthly newsletter.
● Worked closely with the rest of Quotacy's marketing team to tackle challenges as they arise.
Application Coordinator - Jun 2016 - Nov 2016
● Assisted life insurance agents in working with leads to guide them through life insurance applications.
● Learned the ins and outs of client-facing customer service and the life insurance industry.
Even more Work history
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People always say “that makes a lot of sense” when I tell them I was an RA. I’d like to believe that it’s because I’m personable, reliable, and creative, but deep in my heart, I know I just have the face of a narc. I’m very proud of organizing a few long-running D&D Campaigns, and putting on a campus-wide Super Smash Bros. tournament, which I won fair and square.
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I created, produced and hosted “Fünkenstein,” an hour-long weekly radio broadcast for all four years of my tenure at NDSU, becoming familiar with audio production tools and practices for live broadcasting. We played A LOT of Will Smith, performed live reads of both advertisements and slam poetry, and reviewed new music for FCC compliance, mass appeal, and relevance to the college demographic.
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I oversaw the NDSU Chapter of NSAC throughout our creation of a prospective ad campaign pitch for Snapple - the only drink you’ll ever need. I led the media team in content creation tasks, created our proposed budget using industry software, and met regularly with our advisors and the other team leads to make sure everything was going smoothly before getting on stage and pitching our plan to Snapple execs.
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I maintained and updated the NDSU Department of Communication's website as my senior-year internship, which involved creating a social media presence for the department’s outreach activities, meeting regularly with faculty to discuss upcoming opportunities for students, and generally being a go-to “tech guy” for the department.
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I was able to review the unreleased albums we got at my radio station gig for a little extra money on the side. I wrote two articles a week, coordinated with my editors, and tipped our whole school off to Pompeii by Bastille two whole months before it became a huge hit.
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I was a paperboy and door-to-door newspaper salesman during most of my summers home from college. That meant delivering papers, destroying wasp nests, and, on one memorable occasion, helping my co-worker Mike recover from heat stroke in a small town in northern Minnesota.
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Between my Freshman and Sophomore years of college, I was a summer PR intern for a local theater. Ask me to sing any song from Hairspray. Go on, ask me! I’ll do it!
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This is where I learned discipline, cleanliness, respect for food service workers, and fear. Please, for your own sake, don’t ask me about the jello, the watermelon, or that time a man in a jean jacket ruined our ice cream machine.
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I’ve been helping my dad do low voltage work on job sites ever since I hit my growth spurt. We’re not sure what the statute of limitations is, but we definitely broke a few child labor laws in Kentucky, so please do not tell OSHA about this.
Education
North Dakota State University - Fargo, ND
I received a BS in Strategic Communication with a Minor in Journalism.
Basically, I built a program focused on copywriting for advertisements, while taking as many video and audio production gigs as possible.
Outside of class and my work as an RA, I was highly active with NDSU's student newspaper, radio station, and TV broadcasting studio, as well as the president of AdClub, NDSU's National Student Advertising Competition team.
I also walked to class every day, even in winter - one time, my leather jacket froze solid and began crumbling around my armpits. Not fun!
Skills, Proficiencies, and Certifications
Proficiencies
- Adobe creative suite
- Youtube, Instagram, Facebook, and Twitch video platforms
- Use of recording and production equipment for audio and video
- Copy editing and layout design
- Scrum project management and agile frameworks
- Live video and audio production, both while on camera and behind the scenes
- Sales and customer service face-to-face via phone or by email
- AP, MLA, APA and Chicago writing styles
- Live oration, presentation, and public speaking
- Wordpress CMS
- Microsoft office, general computer use
- Knowing not to microwave fish in the break room
Certifications, Etc.
- Certified Scrum Master via ScrumAlliance since 2018
- Licensed life and health insurance agent, formerly in all 50 states. MN license #40675162
References
Ms. Erin Abbott
Client Success Manager
at Mojo Solo
Erin is the other half of Mojo Solo’s day-to-day management team, and we operate as a tag-team duo to keep our clients happy. While we tackle most projects together, she specializes in overseeing Mojo’s Production crew, including video and graphic design work, where I focus primarily on managing our development team’s longer-term under-the-hood tasks.
Email: erin@mojosolo.com
Ms. Sara Warner
Marketing + Comm
Content Specialist
at Harris
Sara and I worked closely together since joining Mojo Solo as a pair of co-writers back-to-back in August 2021. We tag-teamed the majority of the work that came in while she worked here, editing, tweaking, suggesting, and generally honing one another’s prose to razor sharpness before sending it along to clients.
Email: sara.a.warner@gmail.com
Mr. Chris Handrick
Lead Graphics Designer
at Mojo Solo
Everything that I do for Mojo Solo’s copy, Chris does for our graphic design, and that means we’ve had lots of opportunities to collaborate on the look and feel of treatments for new clients, imagine revamps of ongoing campaigns, and fine-tune the mood of projects that span months (or even years) during my time here.
Email: chrish@mojosolo.com